This Privacy Policy explains how we collect, use, and protect your information when you access our website, Memberfy, Empire OS, digital courses, AI tools, and related services (“Services”).
1. Information We Collect We may collect the following information: Name Email address Phone number Payment details (processed securely by Stripe — we do not store credit card numbers) Course progress, membership activity, and account usage Messages or interactions with our AI assistant 2. How We Use Your Information We use your information to Create and manage your account Deliver courses, memberships, and digital services Provide customer support
Send updates, instructions, and service notifications Improve the performance of our website and AI tools
3. AI Disclosure Our platform includes AI-powered features. Messages sent to our AI assistant may be processed by trusted third-party providers such as OpenAI or Eleven Labs. We do not use customer data to train public AI models.
4. Payments are processed securely through Stripe, a PCI-compliant payment processor.
We do not store or access your full credit card details. 5. Cookies We use cookies for secure login sessions and basic analytics. 6. Data Retention We retain user information for as long as the account remains active or as required by law.
7. Your Rights You may request to Access your data Update your information Delete your account Contact support@memberfyapp.com for assistance. 8. No Refund Policy All sales are final. Because our products include digital access, downloadable content, AI tools, and memberships, we do not offer refunds under any circumstances.
By purchasing, you agree to this No Refund Policy. 9. Contact Us For questions about this Privacy Policy, email:
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.